Skip to Content Accessibility Information

Contact Us - Financial Regulation



Front Desk/Main Contact - for general information
410-230-6100 phone
888-784-0136 toll-free phone
Consumer Services - for Maryland consumers in need of assistance with a regulated financial institution or financial service provider

To submit a complaint involving a business we regulate, go to Consumer Complaints and Inquiries.
410-230-6077 phone
410-333-3866 fax
Student Loan Ombudsman - for Maryland student loan borrowers and student loan servicers

To submit a complaint about a student loan servicer, go to Student Loan Servicer Complaints.
410-230-6077 phone
410-333-3866 fax

Our fax number is for a communal machine. Always put the name of your intended recipient as well as the sender's name, contact information, and license number (if applicable) on all communications.



Licensing - for general licensing and registration questions

General licensing calls taken Monday through Thursday 8:30am – 4:30pm. All other times, please contact the individual handling your license.
410-230-6155 phone
Foreclosure Administration - for assistance with the Maryland Foreclosure Registration System (foreclosure notices and registrations)
410-230-6245 phone
Mortgage Supervision - mortgage examinations
410-230-6074 phone
Money Services and Consumer Credit Supervision - money services and consumer credit examinations and investigations
410-230-6091 phone
Corporate Activities - depository applications
Email the Assistant Commissioner for Corporate Activities
410-230-6104 phone
Depository Supervision - (bank & credit union examinations
Email the Assistant Commissioner for Depository Supervision
410-230-6022 phone
Fintech Innovation Contact - for fintech companies, entrepreneurs, and others involved in the financial services technology sector
Email the Fintech Contact
410-230-6390 phone
State Collection Agency Licensing Board (SCALB) – oversight of the licensing and supervision of collection agencies operating in Maryland
Email the SCALB Administrator
410-230-6019 phone

See About Us – Office Structure for information about the Units listed above.

Meetings Available by Appointment

Appointments are available for virtual meetings with Financial Regulation staff through a video-conference kiosk at our building. Appointments may also be scheduled to hand-deliver documents. Please arrive 10 minutes early with your identification in hand. To schedule an appointment, click here.

Office Location

The Office of Financial Regulation is located at 1100 N. Eutaw Street in Baltimore City, near stops for the Baltimore Metro, the light rail, and several bus lines. There is street parking on the surrounding blocks. The building entrance is on Eutaw Street and our office is located on the sixth floor in Suite 611. For directions to our office, click here(Google Maps will open in a new window).

Mailing Address

Office of Financial Regulation
Maryland Department of Labor
1100 North Eutaw Street, Suite 611
Baltimore, Maryland 21201

Maryland Public Information Act Requests

Maryland's Public Information Act (MPIA) grants the public the right of access to public records while protecting legitimate governmental interests and the privacy rights of individual citizens and businesses. For instructions on how to make an MPIA request, please go to Records Request – Maryland Department of Labor.

If you are unable to find the contact information you are looking for on this page, please call us at 410-230-6100 or toll-free at 1-888-784-0136, or send an email to for assistance.