Image Hints and Tips

When you take a picture of your government-issued photo identification, please keep the following best practices in mind.

• Format and Image Quality - Your image is required to be in the right format (either JPG, BMP, PNG or TIFF) and a high-quality image (at least 300 dpi).
• Rotation - The image must be properly aligned and not rotated, tilted, or skewed.
• Glares and Shadows - To be acceptable, there should be no glaring or shaded areas on the image.
• Cropping - Ensure the image is tightly cropped with minimal background. Also,  please be sure that the entire image is visible and that a portion was not cut off.
• Obscuring the Image - An image that is partially obscured, such as if your thumb or finger is blocking part of the image, will not be accepted. The whole image must be visible.
• Image Capture Area - If you are using a picture of your passport, please ensure you only capture the necessary part of the document (the portion with your personal information on it, including name, address, passport number, etc.). 

See below for examples of an acceptable driver’s license and passport image.