Claim Center Contact Information - Unemployment Insurance

The Division of Unemployment Insurance conducts almost all business by telephone.  Claims may be filed by telephone or you may choose to file your claim online.

If you live in a state other than Maryland and do not normally commute to Maryland to work, you must file your claim in an office that is located in your state of residence. Please check your local state of residence telephone book for information.

All Claim Centers take claims by telephone only, every Monday through Friday, excluding State holidays. Normal hours of operation are Monday through Friday 8:00 a.m. to 2:00 p.m. ET. Please file your claim in the claim center located closest to your home.

If you want general information about unemployment insurance, select the Unemployment Insurance home page.

If you want information on an existing claim or to file your weekly claim certification (request for payment) over the telephone, you must call one of the numbers listed under Claimant Information Service at the bottom of this page.

Download the Claim Center information (PDF).

Claimant Information Service
All informational telephone calls, such as finding out the status of your unemployment insurance claim, should be directed to the Claimant Information Service.
Call one of the numbers listed below to file your weekly claim certification (request for payment) over the telephone.

• Calling from the Baltimore area or out of state
  410 - 949 - 0022
• Calling from Maryland but outside of the Baltimore area
  1 - 800 - 827 - 4839
• For Hearing Impaired Only
  For Maryland Relay dial 711